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Preview The Value of Online Customer Loyalty and How ... - Bain & Company pdf file

The Value Customer Loyalty And how you can capture it. -60. -50. -40. -30 ... Customer loyalty on the Internet is a key driver of long-term profitability. Loyal online .... measure. Start by understanding which of .... wizards for process completion, and quick- response ... activities to help guide clients effectively through. eStrategy ...



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